QuickMyTickets
Challenge
QuickMyTickets needed to scale their platform to handle thousands of concurrent bookings during major movie releases and events. Their legacy ticketing flow suffered from slow interactive seat selection, high cart abandonment, and server lag under peak load.
Process
Research & Strategy
Audited peak traffic patterns, analyzed booking drop-off points, and conducted user testing on seat selection micro-interactions under heavy simulated loads.
High-Fidelity UI/UX
Crafted a frictionless 3-step checkout flow and an ultra-fast, interactive SVG-based seat mapper that operates flawlessly on mobile screens.
Next.js & Performance
Built a custom Next.js web application utilizing ISR, server-side caching, and optimized state synchronization to prevent double-booking.
Solution
A robust digital ticketing engine featuring an instantaneous interactive seat mapper, an ultra-fast 3-step checkout flow, and high-performance serverless scaling. This transformed QuickMyTickets into a robust powerhouse capable of hosting thousands of concurrent users with zero latency.
“RBC rewired our entire platform. The new SVG seat mapper load time is virtually instantaneous, and cart abandonment dropped to an all-time low of 12%.”
— Director of Engineering, QuickMyTickets
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